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  • Home | Crystal Core

    " The crystals we are drawn to are more times than not the crystals that we need". Crystal Flames Crystal Flames 1/3 Spheres 1/5 "The thing about my crystal obsession is that it doubles as high-vibe home décor". To play, press and hold the enter key. To stop, release the enter key.

  • Shipping & Returns | Crystal Core

    Shipping & Returns Our estimated processing time is 1-12 business days + shipping time. Please refer to the below estimated shipping times as per your order type. Once your package has been sent out, you will receive an email with a tracking number. Please note once parcels are dispatched we are no longer responsible for any transit issues that may arise. Australia wide Shipping $12 – Standard: 7-12 working days $25 – Express : 2-5 working days FREE Shipping : Orders Over $150 ​ Returns & Exchanges All items purchased from Crystal Core are carefully chosen with love and care. Each item is checked over before being packaged and sent to all of our customers. However, regretfully from time to time your items may be damaged during transit. For breakages and exchange requests, please contact us via contact page within 72 hours of your receiving your parcel. Refund and store credits will be issued at the discretion of Crystal Core.

  • Privacy Policy | Crystal Core

    Privacy Policy Crystal Core is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au . ​ WHAT IS PERSONAL INFORMATION & WHY DO WE COLLECT IT? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including by email, via our website www.cleanseandco.com.au and from third parties. We don’t guarantee website links or policy of authorized third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. ​ ​ SENSITIVE INFORMATION Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: For the primary purpose for which it was obtained For a secondary purpose that is directly related to the primary purpose With your consent; or where required or authorised by law. ​ ​ THIRD PARTIES ​ Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. DISCLOSURE OF PERSONAL INFORMATION Your Personal Information may be disclosed in a number of circumstances including the following:Third parties where you consent to the use or disclosure; and Where required or authorised by law. ​ ​ SECURITY OF PERSONAL INFORMATION ​ Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. ​ ​ ACCESS TO YOUR PERSONAL INFORMATION ​ You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Crystal Core will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information. ​ MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION ​ It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. ​ ​ POLICY UPDATES ​ This Policy may change from time to time and is available on our website. ​ ​ PRIVACY POLICY COMPLAINTS AND ENQUIRIES ​ If you have any queries or complaints about our Privacy Policy please contact us .

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