Shipping & Returns
Our estimated processing time is 1-12 business days + shipping time.
Please refer to the below estimated shipping times as per your order type.
Once your package has been sent out, you will receive an email with a tracking number. Please note once parcels are dispatched we are no longer responsible for any transit issues that may arise.
Australia wide Shipping
$12 – Standard: 7-12 working days
$25 – Express : 2-5 working days
FREE Shipping : Orders Over $150
Returns & Exchanges
All items purchased from Crystal Core are carefully chosen with love and care. Each item is checked over before being packaged and sent to all of our customers. However, regretfully from time to time your items may be damaged during transit.
For breakages and exchange requests, please contact us via contact page within 72 hours of your receiving your parcel. Refund and store credits will be issued at the discretion of Crystal Core.